Shipping policy

At HADJÉ Organic, we carefully prepare and package every order to ensure it reaches you in the best possible condition.

ORDER PROCESSING

Orders are typically processed within 2–5 business days, excluding weekends and holidays. Processing times may be longer during launches, sales, holidays, or periods of high order volume.

Once your order has shipped, you will receive a confirmation with tracking information when available.

SHIPPING RATES & DELIVERY

Shipping rates and available delivery options are calculated and displayed at checkout based on your order and destination.

Delivery times shown at checkout are estimates and may vary depending on the shipping carrier and destination.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error. Once an order has shipped, we cannot guarantee that the address can be changed.

DELAYS

HADJÉ Organic is not responsible for carrier delays caused by weather, holidays, transportation disruptions, or other circumstances outside our reasonable control.

LOST OR DAMAGED ORDERS

If your order arrives damaged or you experience an issue with your shipment, please contact HADJÉ Organic Customer Care with your order number and relevant photos so we can assist you.

INTERNATIONAL SHIPPING

International shipping availability, rates, and estimated delivery times will be displayed at checkout when available. Customers are responsible for any applicable customs duties, taxes, or import fees unless otherwise stated.

For shipping questions, please contact HADJÉ Organic Customer Care through our website.